Shipping Policy
At Cropatio, all of our products are digital downloads.
No physical items will be shipped.
Digital Delivery
Once your payment has been successfully confirmed, your files will be available for instant download.
You’ll receive your download link directly on the checkout page and by email shortly after purchase.
All files are delivered in PDF, ZIP, or other digital formats, depending on the product.
Delivery is typically instant, but in rare cases, it may take a few minutes due to network delays or email filters.
If You Don’t Receive Your Files
If you don’t see the download email in your inbox:
Please check your Spam or Junk folder.
If you still haven’t received your files within 1 hour, contact us at contact@cropatio.com with your order number, and we’ll resend your download link right away.
No Physical Shipping
Because all Cropatio products are delivered digitally, there are:
No shipping charges
No tracking numbers
No physical deliveries
Technical Responsibility
Please ensure that you have the appropriate software or device to open and use the digital files before making your purchase.
Cropatio cannot be held responsible for issues resulting from incompatible devices or software.
Contact Information
Business Name: Cropatio (Sole Trader – Eva Fitzgerald)
Address: 3 The Oaks, West Byfleet KT14 6RL, United Kingdom
Phone: +44 203 856 1424
Email: contact@cropatio.com