Terms of Service

Welcome to Cropatio. By accessing or purchasing from our website (www.cropatio.com), you agree to the following terms and conditions.
Please read them carefully before placing an order.

1. Digital Products

All products sold through this store are digital downloads. No physical items will be shipped.
Once your payment is confirmed, you will receive an instant download link on the checkout page and/or by email.

2. Personal Use Only

All crochet patterns, bundles, and digital downloads purchased from Cropatio are for personal use only.
You may not resell, share, reproduce, or distribute our digital products in any form — whether free or paid — without written permission from Cropatio.

3. Payments

All payments are securely processed through StripePayPal, or other approved payment providers.
Prices are displayed in GBP (£) unless otherwise stated.

By completing a purchase, you confirm that you have the legal right to use the selected payment method.

4. Refunds & Cancellations

Due to the nature of digital products, all sales are final.
We do not offer refunds, returns, or cancellations once a product has been downloaded or accessed.

For more details, please review our Refund Policy.

5. Delivery of Files

Your files will be delivered electronically immediately after your payment is completed.
If you do not receive your download link, please check your spam/junk folder or contact us at contact@cropatio.com.

Cropatio is not responsible for issues related to your internet connection, device, or software compatibility.

6. Intellectual Property

All content — including text, images, crochet designs, and patterns — is the intellectual property of Cropatio (Eva Fitzgerald).
Unauthorized use, copying, or redistribution is strictly prohibited.

7. Limitation of Liability

Cropatio is not liable for any damages, losses, or issues that may occur from the use or inability to use our digital products.
All products are provided “as is”, without warranties or guarantees of any kind, expressed or implied.

8. Changes to Terms

Cropatio reserves the right to update or modify these Terms of Service at any time.
Any changes will take effect immediately upon being posted to this page.
We encourage you to review these terms regularly for updates.

9. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Business Name: Cropatio (Sole Trader – Eva Fitzgerald)
Address: 3 The Oaks, West Byfleet KT14 6RL, United Kingdom
Phone: +44 203 856 1424
Email: contact@cropatio.com