FAQS
What types of books do you sell?
We specialize in Medical, Construction, Health & Safety, and Transport & Logistics books. All books are carefully selected from reputable publishers to ensure accuracy and quality.
How long does shipping take?
United States: 2–5 business days. Orders are processed within 1-2 business days. Delivery times are estimates and may vary due to carrier delays, or other unforeseen circumstances.
How much is shipping?
We offer free standard shipping on all orders. There are no hidden fees. Customers are responsible for return shipping only if the return is not due to our error.
How do I track my order?
Once shipped, you’ll receive a tracking link by email. You can also check your order on our Order Tracking page.
What is your return and refund policy?
- Physical books can be returned within 30 days of delivery if they are unused, undamaged, and in original packaging.
- Refunds are issued to the original payment method within 10 business days after we receive and inspect the returned item.
- Please refer to our Refund & Return Policy for full details.
Can I exchange a book?
Yes, we replace items if they are defective, damaged, or incorrect. Contact us within 7 days of delivery to arrange an exchange.
What should I do if my order arrives damaged or incorrect?
Please contact us at contact@cropatio.com within 7 days of delivery and include photos of the item and packaging. We will arrange a replacement or full refund at no extra cost.
How can I contact Cropatio?
You can reach our customer support team via email at: contact@cropatio.com, or through our live chat support available on our website.
Still have questions?
We’re here to help you with any inquiries about your order, product details, or returns.
Phone Number: +1 (206) 413-1468
Email: contact@cropatio.com
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
Cropatio — Your reliable bookstore for professional and educational growth.